GreyGhostGames

I wanted to check out what was in your online store

I wanted to check out what was in your online store

Why did that take account creation, and a seven hour multi-step account verification process (presumably by a live human for that last longest step)?  All I wanted to do was see if fudge dice were in stock/appealing.  Why can't you force/offer someone to make an account AFTER they decide they actually want to buy something like 95% of the other places on the internet? I didn't really *want* an account, and this experience was frustrating, having to wait seven hours just to be so privileged as to look at the store contents.

Administrator has disabled public posting. Please login or register in order to proceed.

Re: I wanted to check out what was in your online store

archivis wrote:

Why did that take account creation, and a seven hour multi-step account verification process (presumably by a live human for that last longest step)?

Sorry you found it frustrating!

The answer to your question  is complicated, and involves site security, resources (time and money, neither of which are something I have in excess), and the fact that in a perfect world you wouldn't have to buy Fudge dice from me / Grey Ghost Games, you could get them from your favorite local game store.

Ann Dupuis
Grey Ghost Press, Inc.

Administrator has disabled public posting. Please login or register in order to proceed.

Re: I wanted to check out what was in your online store

ann wrote:

archivis wrote:

Why did that take account creation, and a seven hour multi-step account verification process (presumably by a live human for that last longest step)?

Sorry you found it frustrating!

The answer to your question  is complicated, and involves site security, resources (time and money, neither of which are something I have in excess), and the fact that in a perfect world you wouldn't have to buy Fudge dice from me / Grey Ghost Games, you could get them from your favorite local game store.

That doesn't help with making me want to do business in a random customer hostile environment.

Administrator has disabled public posting. Please login or register in order to proceed.
There are 0 guests and 0 other users also viewing this topic

Board Info

Board Stats
 
Total Topics:
228
Total Polls:
0
Total Posts:
1134
User Info
 
Total Users:
1827
Newest User:
tkurtbond
Members Online:
0
Guests Online:
154

Latest Posts

Very sorry to hear that, Ann. Hope you can get...
Sorry, no progress.... 2017 has turned out...
Any progress on this or other PDF releases?

Dice Roller

 
 
 
 
Settings...
Color: 
Number: 
Done

Member Login